Shipping & Returns
All orders $75 and up SHIP FREE! All other orders ship at a flat low rate of $5.
We now offer Free In-Store Pickup. Choose the option at checkout and we will notify you when your order is ready.
We are now Shipping to ISRAEL and CANADA.
CUSTOMS FEES ARE CUSTOMERS RESPONSIBILITY.
FULL PRICE UNWORN Items are accepted within 5 days from when tracking shows delivered. You will receive a STORE CREDIT.
All returns must have prior authorization done via the website. Returns sent back without authorization will not be refunded and your item must be picked up in-store.
Items returned after 5 days will be returned at customers expense. Once a Holiday starts there will be no returns accepted. No Exceptions
Shipping fees are not refunded.
If you received free shipping and your return brings the total below the initial purchase free shipping minimum amount. The $5 shipping charge will be deducted from your return.
SALE items are Final Sale. Any order place using a discount code of 20% off or more is Final Sale.
Accessories (Hats, Beanies, Headbands, Paci Clips Etc.....) are FINAL SALE.
BRIS outfits are FINAL SALE.
LOST OR STOLEN PACKAGES
ohkawa-sikazai is not responsible for lost or stolen packages.
To return your product, please click HERE